Terms & Conditions
Shanklin Villa Apartments Terms & Conditions of Booking
Your holiday booking is confirmed following receipt of a deposit of 30% total accommodation cost. Provisional bookings may be held for a maximum of 7 days. If your booking is made within 60 days of your arrival date then payment must be made in full.
The outstanding balance of your accommodation hire cost, ferry travel, security deposit plus any chargeable extras such as optional ferry tickets, apartment servicing, welcome packs, etc must be paid at least 60 days prior to your arrival date.
A charge of £100 is made per booking and is refunded back to you following your departure subject to their being no damage. The security deposit must be paid with your final balance payment.
Deposit payments are non refundable. Final accommodation hire balances are due 60 days prior to arrival. Should you cancel with at least 60 days notice you will either have your outstanding balance refunded in full or not be invoiced or responsible for paying the outstanding balance that is due 60 days prior to your arrival date. If less than 60 days cancellation notice is received then you will receive no refund. We will do out utmost to re-let your accommodation.
Single Sex Parties
Our apartments are intended for couples and family holidays. Bookings by persons of 21 years of age or younger whether for couples or groups of this age group and whether single sex or mixed are not accepted. We also reserve the right to not accept single sex bookings of any age. We may apply discretion in certain circumstances. We reserve the right to retain the keys for accommodation if this condition is contravened. We also reserve the right to refuse or terminate a booking where we feel that the comfort of our guests may be put at risk.
If you are unsure if your party falls into any of the above categories, please call reservations on 01983 866899
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